Frequently Asked Questions

Read answers to some of the questions HomeRx users have asked and other
questions we thought you might have.

What is HomeRx / How does HomeRx Work?

HomeRx is a full-service online pharmacy that makes it easy for you to order your medications, skincare, and other pharmacy goods. We also help your fill your prescriptions and consult with pharmacists online.

What type of products does HomeRx stock?

HomeRx stocks all medications for different conditions. Prescription medicines, over-the-counter(OTC), branded medicines, generic medicines, skincare, toiletries, and pharmacy sundries

Do I need a prescription to use HomeRx?

Not for most items. However, for “Controlled substances” that is drugs that are likely to be abused, you need a prescription to get them.

How do refills work.

If you are on a medication that you need to get weekly or monthly, we manage it for you so you don’t have to keep track of the dates when they’ll finish.

Kindly contact Support and we will handle it. Refill in app management is coming soon.

Do you deliver controlled substances?

Yes, we dispense and deliver controlled substances prescribed on a valid prescription. You will need to present an Identification card for confirmation.

Does HomeRx work for emergencies?

No. We are not designed to (and do not) handle medical emergencies or acute-life threatening conditions.
If you think you have an emergency, call your doctor or go to the hospital immediately.

Are your medicines/products safe?

Yes. We ensure that all our products are wholesome and safe. We source our products from vendors who are duly registered with regulatory bodies such as NAFDAC, PCN, and SON.

How do you pronounce HomeRx?

HomeRx is a trisyllable word. This means it is pronounced in 3 syllables.
Home - R - x

Why should I Switch to HomeRx?

So many reasons off the top of my head but I think you’ll really like this one; we’re pocket friendly.
Most of our customers save 35% on their medications compared to other stores. Try it and see for yourself.

Do you prescribe medicines?

No, we do not but we can recommend specialists we work with across different medical practice areas if you need to see one.

Is my information safe on HomeRx?

Yes. We use encryption technologies to ensure your data is safe, just as we strictly abide by all data protection laws in Nigeria.

Where is your pharmacy located? Can I visit the pharmacy?

HomeRx is totally online so you cannot visit the pharmacy.

homeRx loves you

Got more questions?

We are here to help
0808 606 2146
|
contact@homerx.africa